Stephen Hewett is Director of Growth & Innovation at Clearcast, the organisation that has cleared and set the standards for UK broadcast advertising for more than 60 years. He leads its expansion beyond traditional clearance — into data services, attribution and the compliance infrastructure advertising needs as it fragments across screens, stores and platforms. That places him at the centre of realigning Clearcast to the future needs of its customers and the wider advertising industry. He came to media from retail itself, beginning at the John Lewis Partnership before spending two decades advising boards on customer-led transformation. A Fellow of the Institute of Consulting, he is the author of three books on customer and people centricity, including Customers Are The Agenda.